Have you ever met a real-life superhero?
We’ve all grown up watching heroes on screen. But episode 9B of the How She Got Here podcast is all about a real-life superhero!
Our host, Cass Cross, Vice President at Cronix, recently sat down with Dr. Miriam Amanda Smith, a nurse, devoted mother, entrepreneur, and mentor to countless new nurses. We are certain that you will feel her warmth and kindness through her words, just as we did!
In this blog, we give you an inside look at HSGH‘s episode 9B, where Dr. Miriam shares her story of resilience and the legacy she’s creating for future generations of nurses.
Who is Dr. Miriam Smith?

Meet Dr. Miriam Amanda Smith, a nurse with over four decades of experience. But Dr. Smith is not resting on her laurels after a long and distinguished career. As she shared on the podcast, she has channeled her passion and wisdom into a new mission, i.e., empowering new nurses.
Through her podcast, “Empowering New Nurses,” and her YouTube channel, she tackles the fears and discouragement that often haunt newcomers in this demanding profession.
Dr. Smith has also authored an insightful book, “NURSE: The Guide to Empowering New Nurses in the Delivery of High-Quality Care to All Patients.” It’s her way of ‘passing on the baton,’ ensuring the next generation is equipped to provide high-quality care to patients.
Joined by her daughter, Joanna Smith, Dr. Miriam discusses the importance of guidance and support for the new nurses!
The Power of Culturally Congruent Care
Today, Dr. Miriam Amanda Smith is retired from clinical practice but far from done. She is a passionate advocate for culturally congruent care. She explains to Cass how nurses have a responsibility to understand and respect the diverse backgrounds of every patient they care for.
And let’s face it. The thought is simple yet so profound! Genuine connection – recognizing the unique human being in front of you – is fundamental, a principle that resonates far beyond healthcare.
Inspiration Across Generations

Hearing Joanna Smith speak about her mother adds another rich layer to the episode. She tells Cass that Dr. Miriam has always been a heavily career-driven woman who performed at an exceptionally high level, caring for presidents and financial tycoons, even flying on private jets for cases!
Joanna saw firsthand the dedication, the hard work, and the possibilities her mother’s career represented. Interestingly, witnessing the intensity and emotional toll of nursing also clarified Joanna’s own path.
She steered away from healthcare but instilled in her the values of hard work and seeing what’s possible. It’s fascinating to see how ambition shapes families and influences the future careers of children.
Resilience Forged in Crisis

Dr. Miriam Smith’s humility belies extraordinary experiences. As episode 9B progresses, she shares a glimpse into one of the most defining moments of modern history: her time as a first responder on 9/11.
Being there amidst the devastation, helping the most vulnerable, and returning home covered in white dust is an experience few can comprehend.
Her voluntary decision to go into the heart of the crisis speaks volumes about her character and deep-seated commitment to humanity. This solidity and willingness to serve under unimaginable pressure are a testament to Dr. Miriam’s spirit.
Dr. Miriam’s Impact on Joanna Smith
While Joanna Smith candidly admitted nursing wasn’t for her, the influence of her mother’s dedication to service is undeniable.
As Cass points out, Dr. Miriam Smith’s commitment to helping others has woven a thread of purpose that continues with Joanna’s own endeavors. Joanna’s story is equally inspiring, as she founded Daley Smith STEM, which combines hands-on learning with theory to make education engaging for students.
Lessons in Leadership and Human Connection
Dr. Smith’s story is a masterclass in leadership through service! Her focus on empowering the next generation holds lessons for everyone. We encourage you to listen to the full episode of How She Got Here featuring Dr. Miriam Smith now on Spotify and YouTube.
As a proud sponsor of HSGH, Cronix is honored to facilitate this conversation between Cass, Dr. Smith, and Joanna. We’re a full-service eCommerce agency with a deep commitment to strategy, scale, and performance. But more than that, we believe in building tech that reflects values, the kind Dr. Miriam Smith lives by!
So, if you are looking for an eCommerce partner who goes beyond increasing vanity metrics, trust Cronix! We will help you build a digital store for your business that brings real, profitable results.
Book a Free Consultation today!
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